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Privacy Policy

How Zero AI collects, uses, and protects your personal information.

Last updated: 2026-06-15

Introduction

Zero AI ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI image and video generation service.

Information We Collect

We collect the following types of information to provide and improve our service:

  1. Account Information — Your name, email address, and profile image provided when you create a Zero AI account.
  2. Prompts & Generation History — The prompts, styles, aspect ratios, generation timestamps, and credit consumption associated with each task. We do not use your prompts to train third-party models.
  3. Generated Content — Images and videos you create with Zero AI are stored in your personal gallery and can be deleted by you at any time.
  4. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
  5. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
  6. Cookies — Small data files stored on your device to remember preferences and improve your experience.
  7. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

  • Provide, maintain, and improve Zero AI's image and video generation capabilities.
  • Process transactions, grant credits, and send subscription renewal reminders.
  • Send technical notices, security alerts, and service updates.
  • Respond to your questions, feedback, and support requests.
  • Detect, prevent, and address fraud and abuse (e.g. prompt injection attacks, credit misuse).

Information Sharing

We do not sell your personal information. We may share data only in these limited cases:

  • With service providers who help us operate the service (e.g. payment processors, AI model providers), under confidentiality agreements.
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users.

AI-Generated Content

  • You retain ownership of every image and video you generate with Zero AI.
  • We process your prompts and outputs only as needed to execute generation tasks and cache results — never to train models.
  • You can delete your generation history at any time from your gallery. Once deleted, your data is permanently removed from production within 30 days.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information and generated content. You can do this from the Account Settings section of your dashboard, or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at the email address provided on our website.